Everything you know, in one knowledge base your team can ask

My team turns your calls, docs and SOPs into one knowledge base, and new calls and documents go in as they’re added. Your team asks it questions, and your chat agent answers customers from it.

Reach out through email

No obligation · the price comes in your proposal

The answers are in your head, and in last month’s calls

Your team asks you how to handle a complaint, or what you told a client on a call last month. You’re the only one who knows, so everything waits for you. When people bring this to me, they say they want AI to do their SOPs and speak to their customers.

One source, two doors

What goes in

Your calls, your documents and your SOPs. My team connects the knowledge base to where they already live.

How it stays up to date

When a recorded call finishes, its transcript goes in. When a new document lands in the folder you’ve connected, that goes in too. Nobody on your side has to send anything or remember to.

The inside door

Your team asks it questions and gets answers from your own material, instead of waiting for you.

The outside door

A chat agent answers customers from the parts you choose to share. It comes with the knowledge base, as part of the same build.

What stays private

You tell my team which calls are private, and they stay out of anything your customers can see.

Reach out through email

No obligation · the price comes in your proposal

The chat agent comes with it

When my team builds your knowledge base, the chat agent that answers your customers from it is part of the same build. You don’t buy it separately.

If all you want is a chat agent on your website, you can have that on its own. My team builds it from your answers, without the inside door for your team. The chat agent page covers that one.

Chat agent

See the chat agent

Knowledge base

What people ask before they reach out

Are my client calls safe?

Private calls stay out of anything your customers can see, and you tell my team which calls count as private.

Does it go out of date?

It’s connected to where your calls and documents are kept, so new ones go in without anyone sending them. Your team isn’t asking last year’s version of you.

Do I have to buy a chat agent as well?

No. The chat agent that answers your customers comes with the knowledge base as one build. If you only want a chat agent, you can have it on its own.

What do I need to hand over?

Your first email only has to say where your know-how lives now. My team tells you the rest.

How long does it take?

Your proposal gives you the time frame before you say yes.

What does it cost?

That depends on how much you’ve got and where it’s kept, so there’s no price on the site. Email my team what you want and roughly your budget, and the price comes back in your proposal, with anything that runs monthly. There’s no obligation to go ahead.

Tell my team where your know-how lives now

Call recordings, a shared drive, a folder of SOPs, your own head. Put it in an email with roughly what you’d like to spend, and my team sends back a proposal with the budget and the time frame.

Reach out through email

No obligation · the price comes in your proposal